Returns & Exchanges

At Alchemy London, we want you to be completely satisfied with your purchase, which is why we offer a 28-day return policy for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and postal code to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals are intact.

• 3.
  Label and Post

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized collection point.

• 4.
  Receive Your Refund

  Once our workshop inspects your return, we will process your refund to your original payment method within 5-7 business days.